Reputation Management

In recent years, occupants of the C-suite are clearly focused on the reputation of their organizations. If your reputation is damaged, your company could be as well... investors won't invest; the most qualified applicants will pass you by; your position among the competition erodes, your top employees could desert you, and you could use customers, members, and other stakeholders. If you haven't been paying close attention to your organization's reputation, this week's articles could guide you on the road to reputation management.

Don't put your good reputation back-of-mind as you deal with day-to-day demands. (Item #1) Managing your organizational reputation online should be a prime consideration. (Item #2) Are you familiar with the six new realities of corporate reputation? (Item #3)

Here is some background on reputation in the digital age plus some basic principles for organizations of all types looking to manage and grow their reputations today. (Item #4) Here are those critical steps to heed to avoid social media crises. (Item #5) Here are some of what's trending in corporate reputation. (Item #6)

Meetings & Events

For meeting and event planners, disruptions usually come as no surprise and many have planned on how to handle them. If you do not have a contingency plan for your meeting or event, it should be an action item on your list. This issue will help you pull things together, whether you are just beginning or updating your plan.

If you do not have a contingency plan for your meetings/events, you should put this at the top of your to-do list. (Item #1) Assessing and managing risk is the best way to begin. (Item #2) We can all learn about contingency plans from the insurance industry. (Item #3)

Here is some advice on various strategies to use if things go awry. (Item #4) Your venue should be just as invested in contingency planning as you are. (Item #5) These tips can help keep everyone safe and secure. (Item #6)

Risk and Business Continuity Planning

The theme for Business Continuity Awareness Week (BCAW) 2013 (March 18—22) is “Business Continuity for the risks you can see and the ones you can’t.” As we’ve mentioned many times, risk awareness and risk management are key components of any business continuity (BC) plan; business continuity helps you address the visible and invisible risks. So, in honor of BCAW, this issue focuses on risk. 

BCAW will be here soon; get ready now. (Item #1) Every organization is at risk and a business continuity plan is a must. (Item #2) Risk assessments are critical to a viable business continuity plan. (Item #3)

What are your risk management priorities for the year? (Item #4) Can your BC plan answer these questions and others specific to you? (Item #5) Risk managers are essential to the process of business continuity planning. (Item #6)

Shelter-in-Place

Sheltering in place may become necessary in many types of situations, and every workplace should be prepared to do so. A shelter-in-place incident may not require plastic on the windows and duct tape around the doors; it may be a storm or other disruption in which authorities need people off the streets. This issue discusses many aspects of sheltering in place, including a sample plan that you can adapt to your use.

Knowing what to do under specific circumstances is an important part of being prepared to shelter-in-place. (Item #1) In an emergency, people may not be able to rely on their normal systems of communication. (Item #2) Choosing to take shelter is necessary in many emergencies. (Item #3)

These questions are designed to stimulate thinking about important issues regarding sheltering in place. (Item #4) Sheltering in place in your workplace is similar to sheltering in place at home, but there are some significant differences. (Item #5) You can buy ready-made shelter-in-place kits or make your own… good information here to help. (Item #6)