Wednesday, March 31, 2010

Crisis Communications

Communicating in a crisis is a challenge – what to say, how much, and keeping all parties in touch with each other so that you come out of the crisis intact. The articles this week will examine many of the aspects of crisis communications in order to help you make and/or refine your communication plans.

This white paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity. (Item #1) Here’s how to create an effective one-page communications map for your CEO or other spokesperson. (Item #2) How do you go about selecting a crisis communication system? (Item #3)

In a crisis, you have to be able to communicate the decisions you make to assure business continuity. (Item #4) Media training might be a critical part of your crisis communication strategy. (Item #5) Here’s what you need to know about continuity planning for telecomm systems. (Item #6)

As always, we look forward to hearing about your concerns with regard to business continuity. If you have a topic you’d like to see covered, just let me know.

For the full issue or a look at back issues, go to

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