Wednesday, October 11, 2017

Crisis Response & Communication

October 11, 2017 - When dealing with communicating in a crisis, the first concerns should be to respond quickly, accurately and consistently. Obviously, the best approach is to have a plan to work from before the crisis hits. This will shorten your response time and enable everyone to hit the ground running. It's also important to ensure that everyone knows what's going on and what to say or not say in any situation. Take a look at these articles to see if your plans for crisis response are everything they need to be. 

Not sending complete and accurate information can hinder employee safety by creating confusion regarding exactly what is happening. (Item #1)   Here are some lessons learned from real-world crisis response. (Item #2)   This is what good communications after an incident looks like, looking at some real-world examples and emphasizing the importance of being transparent during a crisis. (Item #3)

Effective crisis response plans include these ten elements. (Item #4)   There are some things to be learned from the way Equifax handled communication about its breach. (Item #5)   What you say immediately after a crisis is important, so step in and make it known where your business stands during a crisis, even if it is just to acknowledge that a crisis has happened. (Item #6)


For the full issue, click here.

Wednesday, October 4, 2017

Cyber Security Awareness

October 4, 2017 - October is National Cyber Security Awareness Month (NCSAM), an annual campaign to raise awareness about the importance of cybersecurity. This is especially relevant after the recent hack of Equifax and other large companies. What are you doing to help make your employees more aware of cybersecurity practices? Do you offer regular training? Take a look at these articles, all of which are focused on ways to increase employees’ awareness of and participation in cybersecurity.

With workplace cyber attacks on the rise, industry experts are pressing businesses to train their workers to be more vigilant than ever to protect passwords and sensitive data and to recognize threats. (Item #1)   Security is everyone’s job; we need to deputize people for cybersecurity. (Item #2)   To most immediately increase an employee's ability to recognize attacks, organizations should consider security awareness training solutions to develop cybersecurity skills. (Item #3)

Here are some cyber-security tips for small business from the FCC. (Item #4)   Take a look at what password practices are putting you at risk, what trends are cropping up today, and how you can keep your accounts and data safe. (Item #5)   Here's some expert advice on how to make cybersecurity training more effective and protect your business. (Item #6)


For the full issue, click here.

Wednesday, September 27, 2017

Fire Preparedness

September 27, 2017 - October is National Fire Prevention Month, and Fire Prevention Week this year is the week of Oct. 8. This year's theme is "Every Second Counts: Plan 2 Ways Out!" More than likely, fire risk and prevention are part of your business continuity plan, but, if you haven't covered everything you should, this week's articles can help you improve your plan.

The simplest tasks can become difficult in stressful crisis situations; ensure everyone in the organization knows what to do in a crisis. (Item #1)  Here are some fire safety tips to help your business prevent disaster. (Item #2)  Do you know what to do to lessen the likelihood of an office fire breaking out — and how to react if one does? (Item #3)

Fire presents a significant risk to businesses; it can kill or seriously injure employees or visitors and can damage or destroy buildings, equipment, and stock. (Item #4)  Sure you have fire extinguishers, but do your employees know how (and when) to use them safely? (Item #5)  The fire's over, the damage is done… now what? (Item #6)


For the full issue, click here.

Wednesday, September 20, 2017

Emergency Notification Systems (ENS)

September 20, 2017 - In any emergency, information is critical. How to deliver that information is something companies continually struggle with -- social media, the cloud, etc. One choice is an emergency notification system, which also could be used as a mass communication medium in non-emergency situations. If you have one, maybe it needs updating. If you don't, here's some information on why you might want one and how to integrate it into your organization and your business continuity planning.

The ROI of an emergency notification system begins with the belief that protecting employees and others from harm should be a priority. (Item #1)  Here's some help to sell an ENS within your organization. (Item #2)  How do you know if you need or need to upgrade a mass notification system? (Item #3)

There are multiple reasons and benefits for why you should have your own emergency notification system in place before the next disaster strikes. (Item #4)  Not every action can be pre-defined yet many can; the best way to figure out what can be automated and what needs a human touch is to assess your environment. (Item #5)  If you are confused about emergency notification systems available, this site will let you compare them against each other. (Item #6)


For the full issue, click here.

Wednesday, September 13, 2017

Recovering from a Data Breach or other Cyber Attack

September 13, 2017 - If your company has never had a data breach, consider yourself lucky. These days, such breaches are nearly inevitable and can cause considerable damage to your bottom line (at a cost of about $214 per compromised record and customer turnover) and your reputation. In order to survive such a breach, it's critical that you know what to do afterward. You can recover, but your best bet is to have a recovery plan and to follow it. These articles can help you determine what you should -- and shouldn't do -- after a breach.

Legal and technology experts shared their insights on how owners can best recover from a small business data breach. (Item #1)   Data breaches happen. Though not ideal, you can recover. Here's how to deal. (Item #2)   With a cyber-attack, an inevitable part of running any business, companies that do not have a policy in place for a post-attack recovery could face serious consequences. (Item #3) 

Being prepared and acting quickly are vital to helping your company recover from a cyber attack as effectively as possible. (Item #4)   This post focuses on the techniques to combat data breaches while containing the damage in extreme cases. (Item #5)   Here's what companies should avoid doing once they realize their systems have been breached. (Item #6)


For the full issue, click here.