Social Media and Business Continuity

More organizations today are recognizing the benefits of using social media as part of their business continuity strategy. Have you considered using this tool? If so, have you determined what your internal & external communications needs are and a strategy for using the many social networking tools out there? That is the focus of this issue... they shed light of social media and may answer questions you have been wanting to ask.

There are areas of business continuity planning that would certainly be enhanced by applying social media. (Item #1) Social media guidelines are a means to mitigate threats and embrace the opportunities presented by social media. (Item #2) Social media is not going away... we might as well put it to good use. (Item #3)

Social media are most valuable during times of crisis, giving BC planners the opportunity to help educate and lead the deployment of tools such as Twitter in the enterprise. (Item #4) Expert offers tips on assessing your use of social media and creating a strategy. (Item #5) Social media can be an important HR tool. (Item #6) 

Communicating in a Crisis

Communicating in a Crisis


Crises are tricky situations and your crisis communication plan is the best way to navigate a crisis. We have all seen good and bad examples of crisis communication in recent years and can learn from them. We also can learn from these articles covering everything from making the plan to training employees to dealing with the media.

When crisis strikes, remember these seven rules. (Item #1) A well-trained employee will know not to answer any questions posed by the press regarding a crisis unless they have been titled as a spokesperson for that crisis. (Item #2) Releasing important information before it has fully been assessed can come back to bite you. (Item #3)

FEMA provides direction for developing a crisis communications plan. (Item #4) This article goes through all the particulars of how crisis communications plans work. (Item #5) Here are the 12 major principles of crisis communications. (Item #6)

Facility Management

Facilities managers, who usually are responsible for the everyday operations, maintenance and security of the buildings and staff of the company, are tasked with monumental responsibility. Often, this responsibility is added to the other responsibilities of the manager. Whether you have a full or part-time facility manager, this issue can provide him or her with some good ideas and tips.

By involving facility management in the BC planning process, BC professionals can strengthen their programs. (Item #1) Here is the inside scoop on how property professionals have prepared—and learned from—some of the biggest events. (Item#2) Facilities can be the department that identifies and prepares organizations for potential disasters. (Item #3)

Do you know the potential hazards in your facility? (Item #4) The ECT system can help you implement a risk management system. (Item #5) This preparedness planning guide is directed to facility managers and administrators. (Item #6)