Lessons Learned from the Crises of 2011

What lessons – if any – have we learned from the crises that have occurred in 2011 and earlier? Do we have new knowledge we can carry forward and incorporate into our business continuity plans in 2012? From the use of social media, to communicating effectively in a crisis, there are lessons for all of us in how various disasters were handled – or mishandled. We trust this week's articles will help you determine if you need to make any changes in your plan.

If you haven't updated your plan recently, some of these lessons learned might be worth considering as you update. (Item #1) Have you considered what role social media might play in your crisis plan? (Item #2) What financial lessons have we learned in 2011? (Item #3)

The earthquake and tsunami in Japan have taught us many valuable lessons. (Item #4) Although an association's governance issues don't usually make the front page, you never know; here are some governance crises that you might learn from. (Item #5) These crises from 2010 can point up gaps in your communication plan. (Item #6)


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